Boys & Girls Clubs of Southwest Washington

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Frequently Asked Questions

How do I add a child on the Parent Portal?


**New Members to Boys & Girls Clubs**
A parent or guardian and child must attend a Parent/Member Orientation prior to enrolling. Orientation is mandatory for all new Club members and any returning 6th grader transitioning into the teen program. Please contact the site you’d like your children to attend to schedule an orientation.**
 
**Current Boys & Girls Club Members**
Please follow the steps below to update your members information on the Parent Portal.
 
After creating a Parent Portal profile with your (Parent/Guardian) information:
Step 1: Choose  Profile from tabs on top of site and select  Add New Member
 
Step 2: Answer questions regarding new child.
Note: Your child is NOT enrolled until you have followed the steps below to enroll them in a service.
 
After your child’s information is updated in the Parent Portal:
Step 3: Select Enroll from bar the top of the screen or go to Enrollment screen
  • Choose child you want to enroll in new service
  • Choose location where service is located (this will ALWAYS be your member’s home Club)
  • Choose service for which you want to enroll
  • Choose rate for which you qualify and verify that the rate selected is correct. Please see FAQ Click Here for the Summer Fees Sliding Scale to determine which rate your household qualifies for.
  • Hit Continue to Payment Options
 
Step 4: on Billing Information screen
  • Enter Credit/Debit Card information
  • Click Pay and Complete Enrollment
  • Read and click Agree to the Terms & Conditions
 
You have enrolled your child in the service you have selected.
 To enroll in additional services (Early Birds program) or additional children, please go back to the Enroll screen and add that service. At this time, each service and/or child needs to be added and paid for separately.

I’ve created my profile and added my Club members, how do I enroll them for summer?


After your child’s information is updated in the Parent Portal:
 
Step 1: Select Enroll from bar the top of the screen or go to Enrollment screen
  • Choose the child you want to enroll in new service
  • Choose the location where service is located (this will ALWAYS be your member’s home Club)
  • Choose the service for which you want to enroll
  • Choose rate for which you qualify and verify that the rate selected is correct. Please see FAQ - Click here for the Summer Fee's - Income Sliding Scale to determine which rate your household qualifies for.
  • Hit Continue to Payment Options
 
Step 2: on Billing Information screen
  • Enter Credit/Debit Card information
  • Click Pay and Complete Enrollment
  • Read and click Agree to the Terms & Conditions
 
You have enrolled your child in the service you have selected.
 To enroll in additional services (Early Birds program) or additional children, please go back to the Enroll screen and add that service. At this time, each service and/or child needs to be added and paid for separately.
 

How do I change/update information about my child?


 Step 1: Choose Profiles and then Members from top of website, and select the child you want to update
 
Step 2: Choose the tab with the information you want to update
 
Step 3: Choose Edit This Information at below the information
 
Step 4: Edit the information you want and click Update this Information

Which Club/Unit should I choose for my child?


Please select the Club where your child will be participating.
 
Members can only be enrolled at one location.
 
Each site varies in the ages of the members it serves, as well as the hours it is open. Please see our website www.mybgc.org  more information about our different Club sites.  

How do I switch Clubs?


 Members must designate a home Clubhouse on their membership application.
 
Members may request to transfer Clubhouses at any time during the membership year. In order to request a transfer, a parent/guardian must complete a Transfer Request Form at the members home Clubhouse.
 
Members must wait one full business day after submitting their transfer request to begin attending at the new Clubhouse. All membership transfers must be approved by the Club Directors at both locations. Members may not transfer Clubhouses while under disciplinary restrictions.
 
It is recommended that before transferring Clubhouses, that members and parent/guardians attend an orientation at the new Club site. Please call the Club you wish to transfer to, to schedule an orientation.

How do I withdraw my child from the program?


How do I withdraw my child from the program?
 
If you would like to withdraw from a program or activity, please let us know.
 
Step 1: Go to Financials Section and select Services
Step 2: Identify the Child and Service you want to Withdraw
Step 3: Click on the Withdraw button for that service
 
*Please note that you will have to withdraw from each service separately for each child.
*Please also note that we require 7 days advance notice for withdrawal from ongoing services.
*Please note that we require 2 days advance notice for withdrawal from field trips.
 

How do I pay with Cash/Check?


 In order to complete an enrollment via the Parent Portal, payment must be made in full via credit/debit card.
 
If you would like to pay via cash/check, please come visit the Front Desk at the Club you wish to attend and we will complete your enrollment after payment is made. Your spot is not guaranteed until payment is made.

Do you offer scholarships or payment plans?


 Payment plans and scholarships are available to assist families.  
 
Partial or full scholarships are available to those who qualify. Please fill out a Scholarship Request form at your Club’s front desk to apply for a scholarship.
 
Payment Plans are available to those families who need a little extra time to pay their fees. Members under payment plans must maintain scheduled payments in order to participate in additional Club services (field trips, intramurals, or early birds). Contact your Club to arrange a payment plan that works for your family’s needs.

Academic Release - More Information


Our goal at the Boys & Girls Clubs of Southwest Washington is for every child to have a successful and enjoyable experience in our program that prepares them for the future.  We measure our effectiveness by looking at how attendance at Boys & Girls Clubs impacts the academics, character and health of your child.  
 
Part of this analysis will be done using academic information such as attendance, grades, standardized test scores and school behavior, which may be shared with Boys & Girls Club staff and volunteers working with your child.  Your consent for release of this information is needed.  
 
Information will be collected as needed.  Student information may be grouped and summarized for reports to the          community and parents to show positive impacts of the program.  Strict guidelines are in place to ensure confidentiality.  
 
By indicating YES to the Academic Release consent question on in your child’s Parent Portal profile, you give consent this academic release.
 
Your participation will enable us to work more individually with your child and to  improve our programs.  Please note, however, you do not have to participate for your child to attend the Boys & Girls Club.  You may withdraw your permission at any time by notifying Boys & Girls Clubs of Southwest Washington in writing.  
 
If you have any questions please contact your Club Director.

Elementary - School Year Fee Structure


School Year Registration Fee:
    • An annual membership fee of $30 is due at the time of registration.
 
Activity Fees:
    • $50 per month - Standard Rate
    • $30 per month - Reduced Rate
    • $5 per day - Daily Fee Option
 
Activity Fee's are be based on household family income (see FAQ - Click here for the Monthly Activity Fee's Income Sliding Scale). Families who qualify for the free/reduced-price meal program at school will not be charged a monthly fee.
 
Monthly Activity Fees will be charged starting on the first of the following month.
For members who only come once or twice a month, instead of a monthly fee, a daily fee of $5.00 per child will be charged.
 
Activity fees apply only to elementary-aged members.
Automatic Payments are available through the Parent Portal.
 

Click here for the Monthly Activity Fee's - Income Sliding Scale


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Click here for the Membership Handbook - Elementary


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Haga clic aquí para Manual De Afiliación – Escuela Primaria


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